Terms and conditions

These conditions are valid only between FPB CATIS SRL and any person or company who makes purchases online on the website. These conditions govern purchases made on the ecommerce site in compliance with current legislation on electronic commerce.


These conditions are valid only between FPB CATIS SRL and any person or company that makes online purchases on the website www.catis.it, hereinafter referred to as “CUSTOMER”. These conditions may be subject to changes and the date of publication of the same on the site is equivalent to the effective date.

These conditions govern the purchases made on the site www.catis.it in compliance with current legislation on electronic commerce.



With these general conditions of sale, the FPB Catis srl through its website www.catis.it fully owned by FPB Catis srl, receives the order from the buyer who, remotely purchases the tangible movable goods indicated and offered for sale on the website www.catis.it. The contract is concluded exclusively through the internet, by accessing the CUSTOMER at the address and making a purchase order according to the procedure provided by the site itself.

Before proceeding to confirm the order, the customer undertakes to read these general conditions of sale, in particular the pre-contractual information provided by the selling company to accept them by clicking the acceptance in the indicated box.

In the order confirmation e-mail, the CUSTOMER receives the summary of the order that can be printed and kept as receipt of the purchase order together with a copy of these general conditions of sale, as required by art. 51 paragraph 1 of Legislative Decree 206/2005, modified by Legislative Decree 21/2014.


ARTICLE 2 – PRE-CONTRACTUAL INFORMATION FOR THE CONSUMER – art. 49 of Legislative Decree 206/2005

Before the conclusion of the purchase contract, the CUSTOMER examines the characteristics of the goods that are illustrated in the individual product sheets at the time of the CUSTOMER’s choice.

Before validating the order with “payment obligation”, which will take place together with the order confirmation, the CUSTOMER is informed about:

– total price of goods including taxes, with details of shipping costs and any other costs;

– terms of payment;

– the term within which FPB Catis srl undertakes to deliver the goods;

FPB Catis reserves the right to evaluate the acceptance of orders received by the Customer, without the latter being able to make claims or rights of any kind, for any reason, including compensation, in the event of non-acceptance of the order itself.

FPB Catis reserves the right not to accept purchase proposals and to cancel orders that do not give sufficient guarantees of solvency that is to say – after comparison with the circuit that manages credit card payments – anomalies are present in the transactions and in the means of payment used by the Customer.

Any right of the Customer to compensation for damages or indemnity is excluded, as well as any other contractual or non-contractual liability for direct or indirect damages to persons and / or things, caused by the non-acceptance or fulfillment, even partial, of an order.


ARTICLE 3 – Conclusion and effectiveness of the contract

The sales contract is considered concluded at the end of the procedure referred to in point 1. The order confirmation sent by e-mail contains the CUSTOMER’s data and the order number, the price of the goods purchased, the shipping costs and the delivery address to which the goods will be sent.

The CUSTOMER undertakes to verify the correctness of the personal data contained in the above e-mail and to promptly communicate any corrections / changes to be made.

FPB Catis srl undertakes to describe and present the items sold on the site in the best possible way. Nevertheless, some errors, inaccuracies or small differences between the product shown on the site and the real product may be highlighted, such as not to change its characteristics. The photos shown on the site are therefore to be considered only indicative.


ARTICLE 4 – Availability of products

When the order is received by the FPB CATIS, there may be cases of partial or total unavailability of the goods. In this eventuality, the selling company undertakes to promptly notify the customer who will have the right to withdraw from the contract and to return any money paid.

No penalty can be applied to the selling company if such communication occurs in the 15 days following acceptance of the order.


ARTICLE 5 – Methods of payment

The payment of the goods will take place in the following ways: Credit Card, Bank Transfer and PostaPay, however always at the same time as the order. If the customer chooses the bank transfer as a method of payment, notwithstanding the provisions of article 4, the contract will be finalized only upon receipt of the amount corresponding to the order and from that date the times for delivery will start.


ARTICLE 6 – Prices

All sales prices of the products indicated on the site are expressed in Euros and include VAT.

The shipping costs for Italy are € 7.00.

The shipping costs for the Italian islands are € 10.00.

With spending amounts is over € 100.00 shipping costs are free.

The CUSTOMER accepts the right of FPB Catis srl to modify its prices in the event of an increase in raw materials of more than 10%.

It should be noted that in the event of an IT, manual, technical, or any other error that could result in a substantial change, not foreseen by the seller, of the sale price to the public, which makes it exorbitant or clearly negligible, the purchase order will be considered invalid and canceled and the amount eventually paid by the customer will be returned within 8 days.


ARTICLE 7 – Sales areas

This website of FPB Catis srl is designed to sell throughout the Italian territory and in the following countries: Austria, Belgium, Bosnia Herzegovina, Bulgaria, Croatia, France, Principality of Monaco, Germany, Greece, Liechtenstein , Luxembourg, Montenegro, Holland, Poland, Portugal, Balearic Islands, Czech Republic, Romania, Serbia, Slovakia, Slovenia, Spain, Switzerland, Hungary.

FPB Catis srl delivers exclusively to the countries indicated on the Site in the Shipping section and in the Order Form in electronic format. Any orders for shipments to be made outside these countries will not be accepted and will be automatically rejected during the order processing procedure.

However, anyone residing in a state not present in those previously mentioned, intends to purchase a product of FPB Catis srl present on this website, can send an e-mail request to the following address servizioclienti@catis.it


ARTICLE 8 – Responsibility

In the event that it is unable to execute the order on schedule, FPB Catis srl assumes no responsibility for disservices due to force majeure or unforeseeable circumstances, even if dependent on malfunctions and disservices of the internet, dependent on third parties such as carriers.


ARTICLE 9 – Right of withdrawal

The right of withdrawal can be exercised by the CUSTOMER without penalty and without motivation pursuant to Legislative Decree 206/2005 and subsequent changes (consumer code) within 14 working days from receipt of the product.

The exercise of the right of withdrawal can be exercised under the following conditions:

the goods must not have been used, damaged or tampered with,

the goods must be returned in its original packaging including all accessories, including instruction material, everything must be intact and undamaged,

the return procedures must be carried out as provided on this website,

FPB Catis reserves the right to refuse returns in ways other than those provided and indicated on this website,

the refund of the amount paid will take place after the receipt of the goods and the verification of the integrity of the same in accordance with the above,

the refund of the amount paid will take place in the following ways: credit to the credit card or bank transfer.


ARTICLE 10 – Integrality

These General Conditions of Sale are formed by all the clauses that make them up and that regulate the online sales system, in the event that some of its parts should be modified as a result of regulatory changes, the other provisions will still remain in force.



The information exchanged for the contract finalization will be subject to art. 12, of Legislative Decree 70/2003 and, as regards the protection of confidentiality, will be subject to the legislation referred to in Legislative Decree 196/2003.

The Customer undertakes to receive information on the methods of processing personal data by accessing the Privacy section of the Site to which it expressly refers.


ARTICLE 12 – Applicable law and competent court

These General Conditions of Sale are subject to Italian law.

The place of jurisdiction is the Court of Latina.



For anything not provided for in these conditions of sale, the rules of the civil code apply.